Any sector can be automated

The financial and banking sector is the sector par excellence of RPA in recent years, due to the great value it brings by automating tedious and repetitive administrative tasks, getting employees to perform tasks that really add value to the company and avoid human errors that are a major problem in this sector. The finance area has been the area most targeted by RPA, streamlining treasury tasks.

Robotic automation of processes is growing in the insurance sector, providing a great help in claims processing, analysis and management of policy underwriting. Robots are helping to streamline these often lengthy processes, reducing errors and decreasing cycle time on a large scale. In addition, robots are also being designed and implemented for regulatory control, reducing penalties.

80% of the leaders in the telecommunications industry use robotic process automation on a large scale. Large companies in the sector have deployed huge numbers of robots working in parallel, gaining a competitive advantage over the competition and increasing end-customer satisfaction. Processes such as system checks, customer complaints, incident and user management are often automated.

RPA technology is growing in the retail sector due to the great efficiency it brings to processes such as inventory management, customer segmentation, accounting, purchase planning, web analytics and sales. Providing better customer service and reducing errors is always a priority, so robotic process automation plays a big role in this sector.

RPA offers a great advantage to the logistics sector by eliminating bottlenecks that were performed by manual tasks and reducing costly errors, being one of the star sectors for the implementation of these software robots. Tasks such as order management, warehouse control and tracking, shipment tracking, purchasing management, customer and supplier management and accounting are very prone to automation, offering a competitive advantage over the competition.

74% of the leading companies in the industrial manufacturing market aim to grow by focusing on efficiency in the coming years. RPA technology offers this sector total efficiency in administrative processes, inventory management, order management, supplier and customer management, and even in ensuring regulatory compliance.

The energy sector tends to have a high volume of transactions due to its large number of customers, so process automation plays a big role in helping to make these transactions more efficient. Energy companies are already including digital robots capable of monitoring and securing electricity supply, improving customer service, ensuring regulatory compliance and improving processes in distribution and finance.

Robotic process automation offers a great help to medical staff, providing patient information in the most efficient way, improving communication and performing predictive analytics. Also processes such as scheduling appointments, personalizing medical care and handling customer data securely are highly automatable. The prestigious consulting firm McKinsey predicts that RPA will create an annual value of between $350 and $410 billion for the healthcare industry by 2025.

The education sector is evolving in recent years and RPA is one of the causes. Process automation helps improve communication between stakeholders, application and admissions management, grading, meeting scheduling, administration and finance. RPA helps students get quick answers to their concerns and helps colleges and universities streamline all paperwork and secure data.