Process and Task Mining
Advanced technologies for detect inefficiencies and automation opportunities.
Process mining is a technique that seeks to discover, monitor and improve business processes by extracting immediate knowledge from information systems through the use of advanced technology. through the use of advanced technology.
In short, it is like taking an x-ray of business processes to fully understand how they are performing and what areas need improvement, such as identifying bottlenecks or problem areas that may be causing significant delays.
On the other hand, task mining is a technology that analyzes the activities of process managers to identify patterns, inefficiencies and opportunities for automation. It collects data on clicks, time in applications and task sequences, helping to optimize processes.
Both process mining and task mining are essential in hyper-automation projects, as they allow the design of automation solutions tailored to specific workflows.
