Business automation 2026: keys to a sustainable competitive advantage
Business automation 2026is shaping up to be the next big leap in competitiveness. Far from being a distant promise, executives are already accelerating investments to combine AI, data, and connected processes, reducing costs and gaining operational agility in an increasingly uncertain economic environment.
From tactical efficiency to strategic automation
The latest Business Automation Index reveals that 73% of companieshave increased their spending on automation, and more than a third are already achieving cost savings of at least 25%, a figure that anticipates the transformative impact on traditional operations (Business Automation Index 2025).
2026 business automation trends that will shape the market
In 2026, generative AI-driven hyperautomation, multi-agent systems, and low-code platforms capable of connecting finance, supply chain, and customer service will take center stage.
E2E orchestration: automatic coordination of finance, logistics, and customer service in near real time, replacing isolated workflows.
Low-code platforms and APIs facilitate rapid integrations; multi-agent systems and generative models cooperate and execute complex tasks.
Benefits: lower cost, greater agility, and better experience; challenges: governance, data security, and oversight.
Talent, data governance, and culture as pillars of change
To capitalize on these trends, organizations will need to redefine roles, promote analytical and lightweight programming skills, and deploy robust data governance to ensure quality, security, and traceability.
Redefining roles: creating hybrid profiles (data stewards, citizen developers) and clarifying responsibilities.
Promote skills: training in analytics, basic SQL/Python, and automation tools.
Data governance: policies, catalog and lineage, quality metrics, and access control.
Culture and collaboration: cross-functional teams, shared KPIs, and incentives; without these, automation will remain underutilized and fragmented.
With business automation 2026just around the corner, every company has the opportunity to redesign its processes and increase the value provided by its teams. Exploring use cases, measuring results, and relying on expert partners will enable solid progress. To delve deeper into these strategic decisions, Digital Robotsis available to accompany you on the next step.
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