Intelligent Automation Consulting

Scale automations.

At Digital Robots, we are a consulting firm specializing in intelligent automation and business process analysis , certified in automation technologies.

We assist companies in Spain and internationally throughout the entire automation cycle: from identifying opportunities for improvement in their processes to scaling and implementation of a governance model.

Process analysis

Before automating, it is essential to thoroughly understand how business processes work and where they have the greatest impact. At Digital Robots, we conduct a comprehensive analysis of existing processes to document requirements and assess the feasibility of their optimization and automation.

In this phase, we focus on:

  • Identify manual, repetitive, and error-prone tasks

  • Analyze the process flow, including exceptions

  • Assess the feasibility of automation with RPA, Artificial Intelligence, and complementary technologies.

  • Define requirements and integrations with existing systems

  • Prioritize processes according to impact, complexity, and expected return

Based on this analysis, we define the design of the automation solution, establishing workflows, exception management, security measures, and testing to ensure reliable, scalable solutions that are aligned with business objectives.

RPA governance model and Center of Excellence (CoE)

At Digital Robots, we help design and implement RPA Centers of Excellence (CoE), which are responsible for:

  • Define standards, best practices, and quality criteria

  • Manage the lifecycle of automations

  • Operate and maintain robots in production

  • Coordinate resources, platforms, and teams

  • Ensuring security, control, and compliance

The CoE model includes defining the roles, responsibilities, and governance mechanisms needed to scale automation in a sustainable way. A well-defined CoE enables growth in automation while maximizing business value, without losing control or quality.

RPA governance models we implement

Each organization requires a different approach depending on its maturity and structure. That is why we work with the main RPA governance models:

  • Centralized model: A single CoE manages automation across all areas. This facilitates control and standardization, but requires effective change management.

  • Hybrid model: A central CoE coordinates and supports business areas, which can develop part of their automation. It provides flexibility with shared governance.

  • Decentralized model: Each business unit manages its automations independently. It offers agility, but requires a clear structure to avoid scalability issues.

Our role is to define and implement the most appropriate model based on the maturity, size, and objectives of the organization.

Do you want to scale automation in your company safely and profitably? Contact Digital Robots and discover how to design an intelligent automation and RPA strategy tailored to your organization.

Process automation as a business strategy: how to scale your automation and generate asustainable competitive advantage .

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