At Digital Robots SL. we value your privacy and the importance of safeguarding your data. This Privacy Policy describes our privacy practices for the activities set forth below. In accordance with your rights, we inform you how we collect, store, access and process information relating to individuals. In this Policy, personal data ("Personal Data") refers to any information that alone, or in combination with other available information, can identify an individual.

We are committed to protecting your privacy in accordance with the highest level of privacy regulation. As such, we follow the obligations under the following regulations:

Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial legislation.

Quebec Law 25

EU General Data Protection Regulation (GDPR)

Brazilian Data Protection Legislation (LGPD)

California Consumer Privacy Act (CCPA)/California Consumer Privacy Rights Act (CPRA) and California Online Privacy Protection Act (CalOPPA)

Colorado Privacy Act (CPA)

Utah Consumer Privacy Act (UCPA)

Connecticut Connecticut Data Privacy Act (CTDPA)

Virginia Consumer Data Protection Act (VCDPA)

Protection of Personal Information Act of South Africa (POPIA)

Scope

This Policy applies to any Digital Robots SL. website, domain, application, service or product.

This Policy does not apply to third party applications, websites, products, services or platforms that may be accessed through links (not owned by Digital Robots SL.) that we may provide to you. We do not own or operate these sites, so they have their own privacy and data collection practices. Any Personal Data you provide to these websites will be governed by the third party's own privacy policy. We cannot accept any responsibility for the actions or policies of independent sites, nor are we responsible for the content or privacy practices of such sites.

Treatment activities

This Policy applies when you interact with us by doing the following:

Use our application and services as an authorized user.

Visiting any of our websites subject to this Policy.

Enzuzo has created this privacy policy.

What personal data do we collect?

When you use our products and/or features, we collect the following types of Personal Data:

Account information such as name, email address, password and phone number

How do we collect your Personal Data?

We collect Personal Data from the following sources:

From you. You may provide us with your account information, payment information, financial information, demographic data, purchase information, content, feedback and product information by completing forms, using our products or services, entering the information online or communicating with us by mail, phone, email or otherwise. This includes Personal Data you provide, for example, by performing the following acts:

create an account or purchase products on our website;

use our products or services;

create content through our products or services;

show interest in our products or services;

download software and/or our mobile application;

subscribe to our newsletter;

complete a voluntary market research survey;

contact us to make an inquiry or to report a problem (by phone, email, social media or messaging service);

log in to our website through social networks.

Automated Technologies or Interactions: As you interact with our website, we may automatically collect the following types of data (all as described above): device data about your equipment, usage data about your browsing actions and patterns, and contact data when tasks performed through our website remain incomplete, such as incomplete orders or abandoned baskets. We collect this data through the use of cookies, server logs and other similar technologies. Please see our cookies section (below) for more details.

Third Parties. We may obtain your Personal Data, including the following information, from various third parties:

account information and payment details of another person when purchasing a gift for you on our website;

device and usage data from third parties, including analytics providers such as Google;

account information and payment information from social media platforms when you log on to our website using such social media platforms;

content communication services, including email and social media providers, when you give us permission to access your data on such third-party services or networks;

account information and payment data from third parties, including organizations (such as government agencies), associations and groups that share data for the purpose of fraud prevention and detection and credit risk reduction;

account information, payment data and financial information for technical service providers, payments and shipments.

If you provide us - or our service providers - with Personal Data belonging to another person, you acknowledge that you have the authority to do so and agree to its use in accordance with this Policy. If you believe that we have improperly received your Personal Data, or to exercise your rights relating to your Personal Data in any other way, please contact us using the information in the "Contact Us" section below.

Device and usage data

When you visit a Digital Robots SL. website, we collect and store information about your visit automatically using browser cookies (files we send to your computer), or similar technology. You can set your browser to refuse all cookies or to indicate when a cookie is being sent. The Help function in most browsers provides information on how to accept cookies, disable cookies, or alert you when you receive a new cookie. You may not be able to use some of the features of our Service if you do not accept cookies, so we recommend that you leave them turned on.

What data do we collect from third parties?

We may obtain your Personal Information from third parties, such as companies that subscribe to Digital Robots' services, our partners, and other sources. We do not collect this Personal Data, but a third party does, and such action is subject to the privacy and data collection policies of that third party. We do not have any control over and cannot regulate how certain third parties handle your Personal Data. As always, you have the right to review and correct this information. If you have any questions, you should first contact the relevant third party for more information about your Personal Data. In case the third party does not respect your rights, you may contact the Data Protection Officer of Digital Robots SL (you will find the contact details below).

Our websites and services may include links to other websites, applications and services operated by third parties. The information practices of such services or social networks that host some of our branded social media pages are subject to the privacy policies of third parties, which you should review to better understand the privacy practices of these third parties.

Purpose and legal basis for the processing of personal data

We collect and use your Personal Data with your consent to provide, maintain and develop our products and services, and to understand how to improve them.

When we process your Personal Data to provide a product or service, we do so because it is necessary to fulfill contractual obligations. All of the above processing is necessary to satisfy our legitimate interests in providing products and services, as well as to maintain our relationship with you and to protect our business, for example, against fraud. Your consent will be required before we can begin providing services to you. In the event of any change in the type of data collected, your consent will be required again. It is possible that if you do not provide us with your consent under our contract, some services may not be available to you.

International data transfer and storage

Wherever possible, we store and process data on servers within the general geographic region where you reside (Note: This may be outside the country in which you reside). Your Personal Data may also be transferred to and stored on servers outside of your state, province, country or other governmental jurisdiction where data protection laws may differ from those in your jurisdiction. We will take appropriate steps to ensure that your Personal Data is treated securely and in accordance with this Policy and applicable data protection legislation. You can find more information about these clauses here: https://eur-lex.europa.eu/legal-content/es/TXT/?uri=CELEX%3A32021D0914

Exchange and dissemination

We will share your Personal Data with third parties only in the ways set out in this Policy or at the time the Personal Data is collected.

Legal requirement

We may use or disclose your Personal Data to comply with a legal obligation to comply with a request from a public or governmental authority, or legal process, to prevent death or injury, or to protect our rights and property. Where possible and practical, we will inform you in advance of such disclosure.

Service providers and other third parties

We may use a third party service provider, independent contractors, agencies or consultants to provide our products and services and to help us improve them. We may share your Personal Data with marketing agencies, database, backup and disaster recovery service providers, email service providers, among other types of providers, but only to maintain and improve our products and services. If you would like more information about the recipients of your Personal Information, please contact us using the contact information in the "Contact Us" section below.

What are cookies?

A cookie is a small text file containing information that your browser stores on your device. The information in this file is typically shared with the site owner, as well as with potential partners and external parties. The collection of this information may be used to ensure the proper functioning of the site or to enhance your experience.

How do we use cookies?

To provide you with the best possible experience, we use the following types of cookies:

Strictly necessary. As a web application, it is necessary for us to use certain cookies to provide our service.

Preferences.

We use preference cookies to remember how you like to use our service.

Some cookies are used to personalize content and provide you with a tailored experience. For example, location may be used to provide you with services and offers near you.

More information about cookies

We will only retain your Personal Data for as long as necessary for the purpose for which it was collected and to the extent required by applicable law. When we no longer need your Personal Data, we will delete it from our system and/or take steps to anonymize it.

If we become involved in a merger, acquisition or asset sale, your Personal Data may be transferred. We will provide you with notice before your Personal Information is transferred and before it becomes subject to a different privacy policy. In certain circumstances, we may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

We have appropriate organizational security mechanisms and security measures in place to protect your Personal Data from loss, accidental or unauthorized use or access, alteration or disclosure.

An encrypted and secure connection is established between your browser and our website wherever your Personal Data is involved.

We require any third party engaged to process your Personal Data on our behalf to have security measures in place to protect your data and to treat it in accordance with the law.

In the unfortunate event of a breach involving your Personal Data, we will notify you and the relevant regulatory body when we are legally obligated to do so.

Depending on your geographic location and nationality, your rights are governed by local data privacy regulations. Such rights include the following:

Right of Access (PIPEDA, art. 15 RGPD, CCPA/CPRA, CPA, VCDPA, CTDPA, UCPA, LGPD, POPIA)

You have the right to know whether we are processing your Personal Data and to request a copy of the Personal Data being processed.

Right of rectification (PIPEDA, art. 16 RGPD, CPRA, CPA, VCDPA, CTDPA, LGPD, POPIA)

You have the right to have incomplete or inaccurate Personal Data that is being processed by us rectified.

Right to be forgotten (right to erasure) (art. 17 RGPD, CCPA/CPRA, CPA, VCDPA, CTDPA, UCPA, LGPD, POPIA)

You have the right to request that we delete Personal Data that is being processed by us, unless we need to retain such data in order to comply with a legal obligation or for the formulation, exercise or defense of legal claims.

Right to limitation of processing (art. 18 RGPD, LGPD)

You have the right to restrict our processing of your Personal Data in certain circumstances. In this case, we will not process your Data for any purpose other than storage.

Right to portability (PIPEDA, art. 20 RGPD, LGPD)

You have the right to obtain the Personal Data that we store about you in structured and electronic format, and to transfer it to another data controller, where it concerns (a) Personal Data that you have provided to us and (b) if our processing is based on your consent or is for the purpose of fulfilling a contractual obligation to you or to the third party subscribing to .

Right to Cancellation (CPRA, CPA, VCDPA, CTDPA, UCPA)

You have the right to refuse the processing of your Personal Data for the following purposes: (1) targeted advertising; (2) sale of Personal Data; (3) profiling in compliance with decisions that produce legal or similar effects relating to you. Under the CPRA, you have the right to opt out of having your Personal Data shared with third parties and to refuse to allow us to use and disclose your sensitive Personal Data for the purposes necessary to provide the products and services you reasonably expect.

Right to object (art. 21 RGPD, LGPD, POPIA)

If the legal justification for our processing of your Personal Data is based on our legitimate interest, you have the right to object to such processing on grounds relating to your particular situation. We will respect your decision unless we have compelling legitimate grounds for further processing that override your interests and rights, or in case we need to continue processing the Personal Data for the formulation, exercise or defense of legal claims.

Right to nondiscrimination and freedom from retaliation (CCPA/CPRA, CPA, VCDPA, CTDPA, UCPA)

You have the right not to be denied service and not to have an altered experience in exercising your rights.

Right to Appeal (CPA, VCDPA, CTDPA)

You have the right to file an appeal based on our response to your exercise of any of these rights. If you disagree with the way we handled your appeal, you have the right to contact the attorney general located here:

If you are based in Colorado, please visit this website to file a complaint.

If you are based in Virginia, please visit this website to file a complaint.

If you are based in Connecticut, please visit this website to file a complaint.

Rights to file a complaint (art. 77 RGPD, LGPD, POPIA)

You have the right to lodge a complaint with a competent local data protection authority.

If you are located in the EEA, please visit the website (https://edpb.europa.eu/about-edpb/about-edpb/members_es) for a list of local data protection authorities.

Withdrawal of consent

If you have given your consent to the processing of your Personal Data, you have the right to withdraw your consent at any time free of charge, for example, when you no longer wish to receive advertising messages from us. If you wish to withdraw your consent, please contact us using the contact details at the bottom of this page.

How to exercise your rights

You may exercise any of these rights related to your Personal Data by submitting a request to our Privacy Team using the form below.

For your own privacy and security, we may require you, at our discretion, to verify your identity before providing the requested information.

This Policy may change at any time. In the event of any changes to this Policy, we will post the updated version on this website. When you use our services, you will be asked to read and accept our Privacy Policy. This will enable us to record that you have accepted it and to notify you of any changes to this Policy that may occur in the future.

We have simplified the process for requesting a copy of your information, unsubscribing from the mailing list, requesting deletion of your data or asking a question about your data protection:

To contact us, please send an e-mail to Info@digital-robots.com.

Write to us at:

Data Privacy Officer of Digital Robots SL.

Avenida Maisonnave 28 BIS floor 3 2A, 03003, Alicante, Alicante