SAP: A Challenger in Gartner's Magic Quadrant for Robotic Process Automation in 2024
The announcement that SAP has been distinguished as a contender in the Gartner Magic Quadrant for Robotic Process Automation (RPA) in 2024 had a significant impact on the technology sector. This recognition emphasizes SAP's ability to execute and its comprehensive vision in the growing automation sector. SAP Build Process Automation, an artificial intelligence-driven solution, is established as a robust platform that merges workflow management, task automation and decision management into a complete cloud solution, running on the SAP Business Technology Platform (SAP BTP).
Democratizing Automation
SAP's RPA solution is designed to make it easy for business users and developers to create automations and work processes with drag-and-drop ease. This democratizes automation, enabling non-expert users to actively contribute to process improvement. Seamless integration with platforms such as SAP S/4HANA, SAP Signavio and SAP BTP provides companies with a unified ecosystem for business automation, thus enabling more extensive and flexible access to operational efficiencies.
Tangible Success Stories
The use of SAP Build Process Automation has brought various advantages to several organizations. This tool is designed to optimize and automate processes within a company. The following are examples of its impact:
Mahindra, an Indian multinational, increased the efficiency of its programmers by 35%. This improvement means that developers can complete tasks faster and more accurately, which in turn can lead to a reduction in operating costs and an increase in overall productivity.
Mahindra's backlog management also increased by 20%. This means that the company can more expeditiously and efficiently fulfill orders that previously might have experienced delays, improving customer service and reducing potential revenue losses.
Lufthansa Technik, a maintenance and repair division of the famous German airline, succeeded in automating data collection and data entry. This automation has enabled greater efficiency in daily processes and facilitated the handling of large volumes of information without manual errors.
Thanks to automation, Lufthansa Technik increased transactions in logistics procedures related to defective material by more than 40%. This is crucial to guarantee quality and safety in aviation services, ensuring that repairs and maintenance are carried out more quickly and accurately.
SAP's Information Technology entity has developed more than 60 bots tailored to multiple business sectors. These bots automate repetitive operations, increasing accuracy and efficiency in various business processes, relieving the workload of staff and allowing them to focus on more value-added tasks.
Continuous Innovation into the Future
The Gartner award highlights SAP's dedication to innovation and customer success. Below are the key contributions SAP has made to achieve this distinction:
SAP continues to focus on its Robotic Process Automation (RPA) solution, ensuring its leadership in the automation market.
The integration of artificial intelligence and machine learning into its automation platform enables customers to achieve high levels of operational efficiency.
SAP plans to incorporate advanced analytics and predictive insights into its RPA capabilities to help organizations proactively detect and manage inefficiencies in their processes.
This SAP strategy is designed to empower organizations by enabling them to optimize their operations through intelligent and predictive tools.
By continuously improving its technologies, SAP remains at the forefront of the industry and seeks to maximize its customers' success in a competitive business environment.
SAP's selection as a contender in the Gartner Magic Quadrant for RPA in 2024 reflects its robust product proposition and strategic outlook. The company's powerful AI-powered automation system empowers organizations to simplify their operations, increase efficiency and fuel their business expansion. As SAP continues to innovate and expand its RPA capabilities, it is well positioned to support its customers in the progressive enterprise automation landscape.
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