The key to business competitiveness: from automation to orchestration
In a corporate environment marked by increasing complexity and fluctuation, companies are facing unprecedented challenges in managing their processes. Although essential, automation is no longer enough to maintain competitiveness. In this framework, hyper-automation, a more advanced methodology that combines artificial intelligence and machine learning to drive business processes, is presented. The VentureBeat article, written by Jan Gilg of SAP, examines how this strategy can improve business efficiency, highlighting the transition from simple task automations to full orchestration.
The business landscape and its current challenges
Today, companies are faced with an ever-changing business scenario in which linear planning models have become outdated. Faced with a context characterized by fragmentation of systems and applications, effective integration becomes essential. An illustrative case of this complexity is how a typical $10 billion company manages more than 600 business applications, a number that has grown fivefold in the past 25 years. This scenario leads to inefficiencies and wasted optimization opportunities, demanding a more sophisticated approach to process management.
From automation to continuous orchestration
Hyper-automation represents a significant evolution in the way companies optimize their processes. It is not limited to traditional automation, but combines advanced technologies to achieve a deeper transformation:
Integrates automation with artificial intelligence, machine learning and real-time data.
Applies the concept of continuous orchestration to align and predict business processes in areas such as finance, HR, supply chain and sales. HR, supply chain and sales.
The goal is to break down organizational silos by connecting AI directly to key business processes.
While 85% of leaders expect a positive ROI from scaling AI, fragmented data remains a major barrier.
SAP innovations in the era of hyper-automation
To address today's challenges, SAP proposes a comprehensive solution based on a unified platform that combines automation, data and intelligent processes. Among its main innovations are:
SAP Joule: artificial intelligence assistant that delivers answers and insights in real time.
SAP Business Data Cloud: connects SAP and third-party data to ensure consistency and reliability in decision making.
SAP Business Suite: integrates Cloud ERP with specific business solutions, facilitating more efficient process control.
All these tools function as a digital supervisor, aligning business operations even in the face of external changes.
The shift from hyper-automation to orchestration in business process management is vital to keep companies competitive. The combination of systems, data and Artificial Intelligence generates an intelligent and flexible company. This transition from automation to orchestration will make companies more efficient and resilient in the near future, making it easier for them not only to perform tasks faster, but also to act correctly at the right time.
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