How to choose an automation partner for large-scale projects
Selecting the right automation partneris crucial when projects grow in complexity and scope (almost 60% of organizations have implemented automation in the last 12 months). More than a technical decision, it is a strategic commitment that can accelerate competitiveness and reduce operational risks in a sustainable way.
Define the scope and validate sector expertise
Before signing, it is advisable to translate the vision into a clear map of processes, volumes, and measurable objectives. A good automation partnerknows how to challenge assumptions and prioritize high-impact use cases. It is essential that they provide solid references in the same sector, show real casesof large-scale projects, and have a thorough understanding of both the technology and the applicable regulations.
Technical capabilities, delivery model, and change governance
In large-scale projects, the ideal partner combines robust architecture, development standards, security, and observability with a flexible delivery model. Add scalability and DevOps practices that ensure predictable and resilient deployments.
Maturity in integration with legacy systems: secure migrations, APIs, and seamless coexistence.
Data governance and compliance: policies, quality, lineage, and access controls.
24/7 operation: proactive monitoring, incident response, and clear SLAs.
Change management: training, close support, and structured knowledge transfer to the customer.
Value measurement, cultural alignment, and long-term relationship
The decision does not end with the signing; it begins there. That beginning marks the shared responsibility to meet objectives and evolve as an alliance.
From day one, clear business indicators (KPIs), measurable SLAs, and reporting protocols are defined.
Establish mechanisms for continuous improvement: periodic reviews, feedback, and action plans.
The partner's culture must be a good fit, promoting transparency and co-innovation.
Demonstrate governance to accompany future phases and scale automation without losing control.
Choosing an automation partner for large-scale projects requires looking beyond cost and technology, prioritizing industry experience, discipline in execution, and commitment to business value. To analyze options, compare criteria, and design a solid strategy, we recommend contacting Digital Robotsand evaluating the best approach together.
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