Analysis of IAs on the web

Artificial Intelligence

AI Chatbot: Your new conversational partners

Welcome to a world where technology and communication merge to create incredible experiences! In this article, we will explore the fascinating universe of chatbots, those virtual assistants that are revolutionizing the way we interact with businesses and perform our daily tasks. From making restaurant reservations to checking your bank account balance, chatbots are here to make our lives easier and more efficient. Are you ready to embark on this exciting journey? Here we go!

The power of AI

Artificial Intelligence (AI) has enabled the development of chatbots, which are systems capable of simulating conversations with humans, reasoning, learning and acting autonomously. Chatbots are gaining ground in the business world. According to a Salesforce report, "23% of customer service companies already use AI chatbots". In addition, companies are expected to save 2.5 billion of customer service using chatbots by the end of 2023.

In terms of implementation, companies such as BBVA, Bancomer in Mexico, and BBVA Argentina have experienced significant improvements in customer experience thanks to the implementation of chatbots. These virtual assistants have proven to be valuable tools for improving efficiency and customer satisfaction.

AI

Chatbots and their strengths

  1. Bing: It is a search engine from Microsoft that offers an AI chatbot trained on a dataset of text and code, useful for getting general information or initiating a conversation. In addition, Bing has a native integration with the Edge browser, making it capable of performing tasks in conjunction to what you see on the screen. It also lets you choose three types of behavior for more personalized performance, with one being powered by GPT-4. 

  2. Bard: Developed by Google AI, it can generate text, translate languagesBard: Developed by Google AI, it can generate text, translate languages, write creative content and answer questions in an informative way. Bard maintains overwhelming performance as it, like Perplexity, has support for audio, text files and images for processing and response and response even beyond chatbots.

  3. ChatGPT: Developed by OpenAi, it focuses on creative text generation and is trained on a dataset of text and code. ChatGPT was one of the first and most relevant chatbot of the decade as it maintains efficient information processing and creativity with natural language and the ability to handle the Bot's personality through well-realized instructions.

  4. Perplexity: Also developed by Google AI, it focuses on customer service and is trained on a data set of text and code.

How do you know which AI is the best?

AI chatbots are powerful tools that can be used for a variety of tasks. Choosing the right chatbot depends on the user's specific needs. Bard and Perplexity are good choices for basic to complex tasks, such as getting information, initiating a conversation or consulting document review and  image creation. Bing and ChatGPT are feasible for simpler tasks, such as writing essays, translating documents or creating scripts being versatile and easy to handle.


 

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